- Mon-Fri: 8 am - 5 pm
IT Support
With our help desk, you can have a team of IT professionals at your fingertips to provide reliable technical support for your business. We’ll be there for you whenever you need us with hassle-free remote support or an on-site visit.
Live, Local IT Support
On-Demand IT Support When Issues Arise
Our local help desk team provides expert IT support for your end users. Your end users can contact our team whether they’re experiencing IT issues or just need answers to an IT question. Best of all most issues can be resolve quickly and remotely using our remote support tools. We can also schedule an on-site visit for any issues that cannot be resolved remotely.
End-User Tech Support
Your end users gain access to a team of experts to help resolve any IT issue such as e-mail connectivity, printing issues, software errors, and more.
Multi-Channel Communication
We make it easy for end users to submit a support ticket with our help desk team by offering multiple channels of communication. You can reach our help desk team by phone, e-mail, text, or our help button.
Unlimited Remote Support
Your business gets unlimited remote support with Managed IT Services. No more worrying about charges each time your end users contact our help desk.
Rapid Response
We understand that you need your IT issues resolved fast—and we're here to help. We answer requests the same day, so there's no more waiting for days or weeks to get a response. Most IT issues can be resolved immediately over the phone or through remote support.
Remote or On-Site Support
Most issues can be resolved quickly and remotely. However, if an issue cannot be resolved remotely, we’ll schedule an on-site visit.
Local IT Support Team
Rest easily knowing that you’re getting support from local people because our support team is based in Lafayette, LA.
We're here to make technology easy for you
Solving Common IT Issues
Hardware Issues
Resolve issues with computer hardware and accessories such as printers, scanners, webcam, and other peripherals.
Software Issues
Install software or resolve issues with an existing software.
Network Connectivity
Resolve network issues such as loss connection or unable to access network folders.
E-mail Issues
Resolve issues with Microsoft Outlook, Office 365, or Google G-Suite.
Performance Issues
Troubleshoot and resolve performance issues with your computer or network.
Tech Questions
Provide assistance or answers for any IT related questions.
Getting Support is Easy
Multiple Ways To Submit A Ticket
Help Button
The help button is your way to get in touch with us when you need help. When you tap the button, a window will pop up that asks you to describe any problems you're experiencing and take diagnostics information for us. We’re notified automatically of your request and can start working on your problem right away. (Available only for Managed IT Services clients)
Send an e-mail to [email protected] with details of your issues along with any screenshots and the best method for contacting you.
Call or Text
Got an emergency or you're unable to contact us using any of the above? Just call or text us at (337) 944-0035.
Client Testimonials
What They're Saying
Industries We Serve
Helping You Overcome IT Challenges
We are a full service IT support company that can meet all needs of clients from various industries.
Healthcare
Oil & Gas
Manufacturing
Retail
Legal
Financial
Construction
Non-Profit
Ready for Better IT?
Get A Free IT Consultation
Let's Talk
We want to hear about your business, how you use technology, and what you want to get out of IT.
Schedule an Assessment
To ensure that your business is fully protected and can keep running smoothly, we'll perform a multi-point assessment of your current IT. This enables us to identify any security risks or areas for improvement.
Choose a Plan
Our experts will work with you to develop customized IT plan that fit your business goals and budget. If you find that we're the right fit, you can choose an IT service agreement that works best for your business.
Enjoy Your IT Experience
We’re so confident you’ll enjoy your IT experience, we guarantee it. Within days of switching, you’ll notice a huge improvement in speed, quality and reliability.
Located in the heart of Acadiana, we are a small IT consulting firm with a big passion for connecting people and technology. We strive to deliver a personal experience while helping businesses solve modern problems with technology.
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