We manage, monitor, and protect your entire IT environment — so you stop putting out fires and get back to running your business.
No contracts. No jargon. No pressure. Just a straight conversation about your business.
Watch this short overview to see exactly what we do, how it works, and what changes for your team the day you come on board. No technical background required.
You call someone when something breaks. You wait hours — or days — for a fix. You have no idea if your computers are up to date, if your data is backed up, or whether a hacker could get into your network right now. Every IT bill is a surprise. One bad event — ransomware, a hard drive failure, a corrupted email — can shut your business down for days.
Your technology is monitored and maintained around the clock. Problems are caught and fixed before you even notice them. Your team has someone to call when anything goes wrong. Your data is automatically backed up every day. You pay one flat monthly fee — no surprises. And if someone tries to hack you, multiple layers of protection stop them before they get in.
Every service — explained in plain English, with what it actually means for your business.
Whenever someone on your team has an IT problem — a printer that won't print, an email that won't send, a program that keeps crashing — they reach out to us and we jump on their computer remotely to fix it. No waiting for a technician to drive over. No per-incident billing. No worrying about "is this going to cost me extra?" Your team gets unlimited helpdesk access, all included in your monthly fee.
What this means for you: Your employees stop losing hours to tech problems and start calling for help sooner — which means issues get fixed faster. No more "I didn't want to bother you" workarounds that make things worse.
We install a small, lightweight piece of software on all of your computers and servers. That software quietly watches your systems around the clock — checking for warning signs, performance issues, hardware failures, and security threats — even when your office is closed. When something looks wrong, we get an alert and fix it, often before anyone in your office even notices there's a problem.
What this means for you: Less downtime, fewer "why is my computer so slow?" complaints, and problems solved before they become emergencies — without you having to pick up the phone first.
Your network is the foundation everything else sits on — your internet connection, your shared files, your printers, your phones, your security cameras, all of it. When the network is slow or unreliable, your whole business slows down with it. We monitor and manage your routers, switches, and wireless access points so your network stays fast, stable, and secure. We catch problems like failing equipment, overloaded connections, or unauthorized devices before they cause outages — and when something does need attention, we handle it without you ever having to think about it.
What this means for you: No more mysterious slowdowns, dropped Wi-Fi, or "the internet is down again" mornings. Your network runs the way it should — quietly, reliably, in the background — so your team can stay focused on their work.
Every piece of software on your computers — Windows, Office, browsers, even your PDF reader — needs regular updates to stay secure. When companies discover security holes in their software, they release "patches" to fix them. The problem? Most people click "remind me later" forever. We automatically push those updates to every computer in your office on a schedule, after hours, so nobody's workday is interrupted.
What this means for you: Hackers actively target businesses running outdated software. Keeping everything updated is one of the single most effective things you can do to prevent a cyberattack — and we handle it automatically.
EDR stands for Endpoint Detection & Response. Think of it as antivirus — but far more powerful than what came pre-installed on your computer. Traditional antivirus works like a security guard checking ID at the door. EDR is more like a detective that watches everything happening inside your building and stops threats that sneak through. Our EDR is monitored by a 24/7 Security Operations Center — real human analysts who review suspicious activity and stop attacks in progress.
What this means for you: Modern ransomware and hackers are designed to evade basic antivirus. EDR catches what antivirus misses — and real people are watching your systems at night, on weekends, and on holidays.
Every time someone on your network visits a website, their computer first looks up that site's address — similar to how your phone looks up a contact before dialing. DNS filtering intercepts that lookup and blocks dangerous or inappropriate websites before the page even loads. It stops your employees from accidentally visiting fake bank sites, malware-loaded downloads, or known hacker infrastructure — even if they clicked a link in a phishing email.
What this means for you: It's a nearly invisible layer of protection that stops a large percentage of cyberattacks before they can start — on every device connected to your office network.
We automatically back up your important business data — files, servers, databases — on a regular schedule. Copies are stored securely both locally and in the cloud. More importantly, we test those backups. A backup that hasn't been tested is just a guess. If something goes wrong — a ransomware attack, a server crash, a flood, a fire, or even an accidental deletion — we can restore your data and get you back up and running, often in hours instead of days.
What this means for you: The #1 reason businesses close after a cyberattack or disaster is losing their data permanently. A reliable, tested backup is your safety net — and your insurance policy against catastrophe.
Over 90% of cyberattacks start with an email. Your standard Microsoft 365 or Google Workspace spam filter catches obvious junk, but it misses sophisticated phishing attacks — emails that look like they came from your bank, your vendor, or even your boss. We add an advanced email security layer that scans every incoming and outgoing message for malicious links, impersonation attempts, and dangerous attachments before they ever reach your inbox.
What this means for you: Phishing emails are the most common way businesses get hacked. This layer stops the most dangerous emails before they reach your team — including the convincing ones that look completely legitimate.
Most employees don't need — and shouldn't have — full administrative control over their own computers. When a user has admin rights, a single click on the wrong link can let malware install itself, change critical settings, or silently take over the machine. We remove those unnecessary admin privileges across your entire network, then put a smart approval system in place: when someone legitimately needs to install software or make a system change, they simply request it and we approve or deny it in real time — often in seconds — without anyone losing a step in their workday.
What this means for you: One of the most common ways ransomware spreads is through employees who unknowingly have admin rights. Taking away that unnecessary access — while keeping work flowing smoothly — closes one of the biggest security gaps in most small business networks.
Your business probably relies on a dozen different technology vendors — your internet provider, phone company, software subscriptions, copier lease, cloud services, and more. When something breaks or a bill looks wrong, you're the one stuck on hold navigating automated menus and getting transferred between departments. We handle that for you. We act as your single point of contact, coordinating with all your tech vendors so you don't have to — and we know how to escalate and get results.
What this means for you: No more spending half your afternoon on hold with your ISP or chasing down a software vendor about a billing error. We own those relationships and fight those battles on your behalf — freeing you to run your business.
Technology is always changing, and every few months there's a new tool, upgrade, or decision your business needs to make. Should you move your server to the cloud? Do you need a new phone system? Is your current software still the best option? We serve as your trusted technology advisor — giving you honest, vendor-neutral guidance so you make smart decisions with your IT budget. We meet with you regularly to plan ahead, not just react to problems.
What this means for you: You stop making expensive IT decisions in a vacuum. You have an expert in your corner who understands your business and helps you plan ahead — instead of always playing catch-up.
These aren’t required — but they’re worth knowing about. Each one fills a specific gap that some businesses need covered. Ask us if any of these make sense for your situation.
Your internet connection is the front door to your business network. A firewall is the lock on that door — it controls what traffic is allowed in and out. Many businesses rely on the basic firewall that came with their router, which is like using a screen door to protect a bank vault. A managed firewall is an enterprise-grade security appliance, configured and monitored by us, that gives you real visibility and control over everything crossing your network perimeter.
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Good fit for: Businesses handling sensitive client data, medical or financial records, or any office where network security is a compliance requirement.
Technology can only go so far. The biggest security risk in any business is people — not because your team is careless, but because hackers are incredibly good at tricking people. Security awareness training teaches your employees how to spot phishing emails, suspicious links, fake login pages, and social engineering scams. We run simulated phishing tests to see who needs more coaching, and deliver short, digestible training modules that actually stick — without boring your team to tears.
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Good fit for: Any business with more than one employee. Human error is involved in over 80% of breaches — training is the most cost-effective security investment you can make.
"Password123" is not a password. Neither is your dog's name with an exclamation point. And using the same password on every site is one of the fastest ways to get hacked. A business password manager gives every employee a secure vault for their logins — so they can use long, unique, unguessable passwords for every account without needing to remember any of them. We deploy and manage it across your team, handle onboarding and offboarding, and make sure nobody is still using the old password from the employee who left two years ago.
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Good fit for: Businesses where employees share login credentials, or where offboarding a departing employee means scrambling to change a dozen passwords.
No surprise invoices. No per-call fees. No “that’s not covered.” One flat monthly fee covers everything — so you can budget IT like any other business expense.
Based on users + devices
Your monthly rate is calculated using a combination of how many people work in your business and how many devices we manage — so you only pay for what’s actually in use, and the price reflects the real scope of work.
All plan services included
Monitoring, patching, helpdesk, security, backups, consulting — all bundled. Call as often as you need for anything covered under your plan.
We earn your trust monthly
We keep your business because we deliver results, not because of a contract you signed years ago.
Your monthly plan covers everything listed on this page — remote support, monitoring, security, backups, and more. Services that fall outside the scope of your plan are billed separately at our standard rates. Common examples include on-site visits (for hands-on work at your location), IT projects (such as server migrations, office moves, or new system deployments), and any hardware or software procurement. We’ll always give you a clear estimate before any billable work begins — no surprises.
Get a free, no-obligation assessment of your Lafayette business’s IT setup. We’ll find the gaps and show you exactly what we’d do about them.
We’ll respond within 1 business day. No spam, no sales pressure.
Not at all. We work with what you have. During our free assessment, we'll evaluate your existing equipment and let you know if anything needs to be replaced — and we'll give you a timeline, not an ultimatum. We're big believers in planned, budgeted upgrades rather than forced replacements.
We work alongside internal staff all the time. Many businesses have a part-time IT person or a vendor who handles one specific thing — Managed IT fills in the gaps, adds security layers they may not have time for, and provides 24/7 coverage that a single person simply can't offer. We're a partnership, not a replacement.
That's exactly what we plan for. Your backup and disaster recovery plan means we have a tested, documented way to restore your business — whether it's a ransomware attack, a hardware failure, or a natural disaster. We've helped clients in Acadiana recover from hurricane flooding and cyberattacks. When things go wrong, we're already working on the fix.
Break-fix IT (calling someone when something breaks) is reactive — you pay per-incident, you wait for help, and you have no protection between problems. Managed IT is proactive — your systems are monitored constantly, security is layered in, and you have a team available anytime. It's the difference between going to the doctor when you're sick versus having regular checkups that keep you healthy.
Actually, small businesses are the #1 target for cybercriminals — precisely because hackers know small businesses often don't have IT protection. A single ransomware attack can cost tens of thousands of dollars and put a small business out of operation permanently. Managed IT is often more important for small businesses than large ones, and our pricing is designed to be accessible for companies of any size.
For critical issues — a server down, an active cyberattack — we respond within minutes. For everyday helpdesk requests, we typically respond within one business hour during business hours. And because we're local, we can be on-site in Lafayette and surrounding areas the same day for issues that can't be resolved remotely.
