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Backup & Disaster Recovery

Backup & Disaster Recovery

Keep your data safe.
Keep your business running.

Lafayette’s dedicated managed IT provider since 2007, delivering enterprise-grade backup and recovery that protects everything your Acadiana business depends on — without the enterprise price tag.

15 Minute RPO

4 Platforms Covered

2 Backup Destinations

How It Works

Your Data Goes to Two Places. Automatically.

A single copy of your backup isn’t enough. We send two independent, encrypted copies every time — one nearby for fast recovery, one far away for safety.

Your business All your systems Encrypted Local backup Fast on-site recovery Cloud backup Offsite · always safe Copy 1 Copy 2

Your Systems are Backed Up On A Schedule

Our backup service runs quietly in the background on your computers and servers. At the schedule we set together — whether that’s every 15 minutes, hourly, or daily — it takes a snapshot of your data. You won’t notice a thing.

Every Backup Is Encrypted

Before your data moves anywhere, it’s scrambled using strong encryption — the same standard used by banks and healthcare organizations. Even if someone intercepted the backup in transit, they’d see nothing usable. Your data belongs to you and only you.

Two Backup Copies are Made

Every backup is sent to two places at once. A local copy stays at your office for fast, on-the-spot recovery — great for deleted files or a failed drive. A second copy goes to a secure offsite data center, so even if your building floods or burns down, your data is safe and ready to restore.

We Monitor Every Backup, Every Day

We don’t just set it and forget it. Our team receives alerts if any backup fails or looks wrong. We check backup health daily — so if there’s ever a problem, we know about it and fix it before you need to rely on that backup. You get peace of mind without having to think about it.

Backup Frequency

How Much Work Can You Afford to Lose?​

If your server crashed right now, how far back would you go? With backups every 15 minutes, the worst case is losing a quarter hour of work — no redoing invoices or reconstructing files. Every backup captures a snapshot of your data at that moment in time. The more often we back up, the less work you lose if something goes wrong. We set the right schedule for your business and budget.

You choose the schedule

Every 15 minutes, hourly, or daily — we configure the backup frequency to match how critical each system is and what fits your budget. Critical servers get tighter windows; workstations may need less.

Multiple restore points kept

We don't just keep the latest backup — we retain a rolling history of snapshots. If ransomware has been sitting dormant for days, we can still roll back to a clean point from before the infection took hold.

What You're Protected Against

Data Loss Doesn't Just Happen One Way

Most business owners think “backup” and picture a fire or flood. The reality is that everyday incidents are far more common — and just as damaging.

Ransomware Attack

Ransomware encrypts your files and demands payment to unlock them. A clean, recent backup means we restore from before the attack — and the answer to the ransom demand is simply "no."

Accidental Deletion

Someone deleted the wrong folder. A file got overwritten. It happens to every business. We can restore individual files or entire folders from a recent snapshot — usually in minutes.

Departing Employee

A disgruntled employee deletes files on their way out. Or someone's account gets compromised and data is wiped remotely. Independent backups outside your cloud provider protect against insider threats.

Hardware Failure

Hard drives fail without warning — often taking everything on them with no signs beforehand. Image-based backups let us restore your entire machine to new hardware with the same software, settings, and data intact.

Nature Disasters

Louisiana flooding, hurricanes, and power surges can destroy on-site equipment in an instant. Offsite cloud copies mean your data survives even if your entire office doesn't.

Compliance & Audit Requirements

Many industries — healthcare, finance, legal — require documented backup and retention policies. We provide the reporting and retention schedules needed to satisfy audits and regulatory requirements.

Recovery Options

Multiple Ways for Recovery

Restoring a backup takes time. When your business can’t afford to wait, we have solutions that get you operational in minutes, not days.

On-Premise Instant Recovery Appliance

Option 01

We can deploy a local recovery device at your business that stores backup copies on-site. In the event of a server failure, your environment can be virtualized and running directly on the appliance — often within minutes. No waiting for a cloud restore download. Your staff keeps working while we address the failed hardware behind the scenes.

Available for Servers

Cloud Virtualization

Option 02
Even without a local appliance, server workloads can be spun up in the cloud within hours of a disaster. Users connect remotely while we restore or replace hardware on-site. This option provides a recovery safety net without the upfront cost of additional on-premise equipment.

Available for Servers

Loaner Servers

Option 03
When hardware fails and a replacement isn’t immediately available, we may be able to provide a loaner server to keep your operations running while a permanent solution is sourced and configured. Loaner availability is subject to current inventory — contact us to discuss your situation and whether this option fits your recovery plan.

Subject to Availability

Granular File & Item Restore

Option 04
Not every recovery is a disaster. Lost a single file? Need to pull back a deleted email from six months ago? We can restore individual files, folders, emails, calendar items, or database records without touching the rest of your environment — fast, targeted, and non-disruptive.

All Platforms

FAQ'S

Questions we always get

Straight answers about how backup and disaster recovery actually works for Lafayette-area businesses.

No — and this is one of the most dangerous misconceptions we see. Microsoft 365 and Google Workspace are designed for uptime and availability, not long-term backup. Both platforms have limited retention periods, do not protect against accidental deletion beyond a short recycle bin window, and offer no defense against a malicious actor (including a disgruntled employee) who deliberately wipes your data. A third-party backup keeps a fully independent copy outside of Microsoft's or Google's infrastructure — one that you fully control and can restore from regardless of what happens in the cloud.

RPO stands for Recovery Point Objective — it's the maximum amount of data you could lose in a disaster, measured in time. With a 15-minute RPO, backups run every 15 minutes, so the worst-case data loss in any scenario is 15 minutes of work. For businesses processing transactions, updating records, or creating documents continuously throughout the day, this matters enormously. Daily backups leave you exposed to losing an entire day of work; 15-minute backups keep that risk minimal. Not every workload needs the 15-minute schedule — we'll help you determine the right frequency for each system.

External drives are better than nothing, but they fall short in several critical ways. They're on-site — meaning a flood, fire, theft, or power surge can destroy your backup along with your data. They're manual or unreliable — someone has to remember to connect them, and most businesses discover their drive wasn't being backed up only after they need it. They can't restore a full server environment — rebuilding a server from a file backup is slow and often incomplete. Our solution is automated, encrypted, off-site or cloud-hosted, regularly verified, and capable of full bare-metal or virtual recovery.

Ransomware is one of the most common reasons Lafayette businesses call us for recovery. The process is: 1) We isolate the affected machine or network to stop the spread. 2) We identify the point in time before the infection occurred. 3) We restore from a clean backup snapshot — either the whole machine, specific servers, or just the affected files. Because our backup solution retains multiple versions going back in time, we can reach a pre-infection state even if the ransomware has been dormant for days. Having a current, verified backup means the answer to a ransom demand is simply "no."

It depends on the recovery method. With an on-premise instant recovery appliance, we can virtualize your server environment and have users back online in under an hour in many cases — often much faster. A cloud virtualization restore typically takes a few hours. A full bare-metal restore to new hardware can take several hours to a full business day depending on the size of the server and connection speed. The right strategy depends on your RTO (Recovery Time Objective) — how long you can realistically be down. We help you plan that before a disaster happens.

For critical issues — a server down, an active cyberattack — we respond within minutes. For everyday helpdesk requests, we typically respond within one business hour during business hours. And because we're local, we can be on-site in Lafayette and surrounding areas the same day for issues that can't be resolved remotely.

Backups are stored in secure, redundant cloud data centers geographically separate from your location — critical for Louisiana businesses where hurricanes and flooding are real risks. Optionally, we can also deploy a local backup appliance at your site for fast on-premise recovery, with cloud storage as the offsite secondary copy. All backup data is encrypted in transit and at rest. You choose the retention policy that fits your compliance and business needs.

Pricing depends on the number of devices, platforms, retention requirements, and recovery options you need. We build solutions for businesses of all sizes — from a five-person Lafayette accounting firm needing workstation and Microsoft 365 protection, to a mid-size company with physical servers requiring instant recovery capability. The cost of backup is always a fraction of the cost of a real data loss event. Contact us for a free assessment and quote tailored to your specific environment.

Yes. While we're headquartered in Lafayette, Louisiana and primarily serve the Acadiana region — including Broussard, Youngsville, Carencro, Breaux Bridge, New Iberia, Opelousas, and Scott — we support businesses remotely throughout South Louisiana. Cloud-based backup management means we can monitor, manage, and respond to backup alerts regardless of your location. Call us to discuss your area and we'll let you know how we can help.