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Security Awareness Training

Cybersecurity / Security Awareness Training

Your People Are the Target.
Let's Train Them.

Firewalls and antivirus can’t completely stop an employee who clicks a convincing phishing link. Over 90% of successful cyberattacks begin with a human decision. Security awareness training changes that — turning your workforce from your biggest vulnerability into your strongest defense.

0 %

of attacks start with a phishing email

0 %

avg. reduction in click rate after 12 months of training

$ 0 M

avg. cost of a breach involving phishing

The Problem

Technology Can't Fix a Human Problem

You’ve invested in firewalls, antivirus, and email filtering. But if a single employee clicks the wrong link, enters credentials on a fake login page, or opens a malicious attachment — all of that investment can be bypassed in seconds. That’s not a technology failure. It’s a training gap.

Social Engineering

Phone-based social engineering where attackers impersonate IT support, vendors, or executives to extract passwords, wire transfer approvals, or access to systems. No malware required.

Business Email Compromise

Attackers impersonate executives or vendors to trick employees into authorizing fraudulent wire transfers or sharing sensitive data. BEC causes billions in losses annually — and most victims never recover the funds.

Credential Harvesting

Fake login pages that mirror Microsoft 365, Google Workspace, or banking portals — collecting username and password combinations that are then used to access real accounts or sold on dark web marketplaces.

⚠ THE UNCOMFORTABLE REALITY

In independent phishing tests across small businesses, the average click rate on simulated phishing emails is between 28% and 37%. That means roughly 1 in 3 employees will click on a convincing phishing email without training. In a business with 20 employees, that's 6–7 people who could hand attackers the keys to your network on any given day.

Our Approach

A Complete Managed Training Program

We don’t just hand you a login to an e-learning platform and walk away. Megabyte IT Solutions manages your security awareness program end-to-end — from initial baseline assessments through ongoing campaigns and reporting.

Baseline Phishing Assessment

Before training begins, we run a simulated phishing campaign to establish your organization's current risk baseline — giving you a real number to improve against.

01

Ongoing Phishing Simulations

Monthly or quarterly simulated phishing campaigns keep employees alert and provide the data needed to measure training effectiveness over time.

02

Security Awareness Training Modules

Short, engaging training videos and interactive lessons — typically 3–5 minutes each — that cover the threats employees actually face in their daily work.

03

Policy Acknowledgment & Compliance

Keep your acceptable use policy, remote work policy, and security policies current — with tracked employee acknowledgment for audit and insurance documentation.

04

Risk Reporting & Executive Dashboards

Monthly reports show program progress, click rate trends, training completion rates, and your organization's overall human risk score — without requiring you to log into anything.

05

New Hire Onboarding Training

New employees are your highest-risk group — they don't yet know your culture, your normal communication patterns, or your security expectations. We get them trained from day one.

06

Training Content

What Your Employees Learn

Training modules are short, engaging, and directly applicable to threats employees actually encounter — not dry compliance videos that nobody watches.

DNS Filtering Deployment & Configuration

We handle setup across your entire network — routers, access points, and individual devices — ensuring every DNS query is protected from day one.

Roaming & Remote Worker Protection

A lightweight roaming client extends filtering to laptops and devices regardless of where they connect — home networks, hotel Wi-Fi, coffee shops, or airports.

Threat Intelligence & Real-Time Updates

Our filtering platform draws from continuously updated threat intelligence feeds, catching newly registered malicious domains — often within minutes of classification.

Reporting & Visibility

We provide regular reports showing what's being blocked, how many threats were intercepted, and which devices or users are generating the most risk-related traffic.

Policy Management & Customization

Not every business has the same browsing requirements. We configure filtering policies that match your work environment — blocking what should be blocked without disrupting legitimate work.

Integration with Your Security Stack

DNS filtering works alongside your firewall, endpoint detection, and email security as a coordinated layer — not an isolated product.

Why It Matters

Trained vs. Untrained Workforce

The difference between a trained and untrained workforce isn’t just about compliance — it’s measurable, documented, and directly tied to your likelihood of experiencing a breach.

CAPABILITY Trained w/ SAT Program Untrained
Phishing click rate  3-6% avg. after 12 months 28-37% industry avg.
Suspicious email reporting  High – employees know to report Low – fear of embarrassment
BEC susceptibility  Training reduces risk significantly High – common attack vector
Credential harvesting exposure  Employees recognize fake login pages  High – convincing fakes succeed
Incident response speed  Employees report fast, contain faster Days may pass before discovery
Cyber insurance compliance  SAT documented for insurer Often required – gaps create risk
Policy acknowledgment documentation  Tracked digitally, audit-ready Typically missing or paper-based
New hire training onboarding  Automated from day one Ad hoc or nonexistent
The ROI Case

Security awareness training is among the highest-ROI cybersecurity investments available to small businesses. At a fraction of the cost of a single incident, a well-run program measurably reduces your most common attack vector, supports compliance documentation, and creates a culture where employees are assets — not liabilities — in your security posture.

FAQ'S

Questions we always get

What Acadiana business owners ask us most about security awareness training.

When framed correctly, most employees don't resent it — they appreciate it. The key is communicating upfront that simulations exist, that they're for training not punishment, and that the goal is to build skills rather than catch people out. We help you craft that communication before the first campaign. Employees who "click" receive a brief, non-judgmental learning moment rather than an email from their boss. The approach we use is designed to build psychological safety around security, not fear.
Individual training modules are 3–5 minutes each, designed to be completed between tasks — not as a disruption to the workday. Most employees complete their required modules in 20–30 minutes per quarter. Training is delivered to each employee's inbox or browser and can be completed on any device. There's no classroom time, no group scheduling, and no interruption to operations. Your team completes it when it fits their schedule, with automatic reminders sent to anyone who hasn't finished within the deadline you set.
Most organizations see meaningful click rate reduction within the first 90 days. A typical baseline campaign shows 28–37% click rates in untrained organizations. After the first few training modules and a follow-up simulation, that commonly drops to the 10–15% range. After 12 months of consistent campaigns and training, well-run programs regularly achieve click rates below 5%. The improvement isn't instant, but it's measurable — and we track it for you.
Many insurers now include security awareness training — specifically phishing simulation and documented completion — as a question on their cyber insurance applications. Businesses without an SAT program are increasingly seeing higher premiums or reduced coverage limits. Having a documented, ongoing program with completion records directly supports your application and demonstrates the kind of proactive posture that underwriters reward.
Security awareness training is appropriate for businesses of any size — but it's particularly high-value for companies with 5 to 150 employees where there isn't a dedicated IT or security staff member monitoring employee behavior. If your team uses email, has any remote workers, or handles client data, the risk is real regardless of headcount. We've run programs for businesses with as few as 3 employees and as many as several hundred.
No — and it shouldn't. Security awareness training addresses the human layer of your defense. You still need endpoint protection, managed firewall, email filtering, and DNS filtering to handle threats that bypass human judgment or come from non-email vectors. Think of SAT as the layer that makes all your other tools more effective — a trained employee who spots and reports a suspicious email stops the attack before it even tests your technical defenses. The two work best together.
Getting started is straightforward. We collect a list of employee email addresses, configure the platform for your organization, and run a baseline phishing simulation within the first two weeks. From there, we establish a training and simulation schedule, you receive your baseline report, and the ongoing program runs with minimal involvement from your side. The whole onboarding process typically takes under a week from contract to first campaign.